E-Commerce Customer Support (Proficient in German)
We are looking for German speakersthat will support an E-Commerce platform, by dealing with customers world wide.
- salary 550 EUR + bonuses;
- 8 hours day shift 09.00 - 18.00 ;
- office in the center of Chisinau;
- official employment;
- paid meals.
The overall responsibility will be:
- Handle e-mails, ensure consistent productivity & quality of service and maintain customer satisfaction.
- Respond and resolve promptly to customer inquiries and complaints
- Process orders, forms, applications and requests
- Proficient in German (written and spoken level B2-C1);
- Basic skills in Word, Excel;
- Able to multi-task;
- Strong team player with commitment and a positive attitude;
- The ability to think quickly, to make a recommendation or propose a solution to a customer's problem.
We will teach you the rest!
Are you interested in this job?
Please, send your CV to firstname.lastname@example.org
If you want to know more about us, visit www.grafit.com
Grafit Holding is an international group of companies operating through out Europe and USA, focused on highly automated B2B sales processes. At this moment Grafit Holding consists of: Sovamax Trading, Eminia Trading, Lanius Trading, Agava Trading, Sovamax USA, RA ...
- Studii: Medii speciale
- Experiență: fără experiență
- Salariu: 12000 - lei
- Program de lucru: Full Time
- E-mail: email@example.com
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