E-Commerce Customer Support (Proficient in German)

We are looking for German  speakersthat will support an E-Commerce platform, by dealing with customers world wide. 

We offer:
- salary 550 EUR + bonuses;
- 8 hours day shift  09.00 - 18.00 ;
- office in the center of Chisinau;
- official employment;
- paid meals.
 
The overall responsibility will be:
- Handle e-mails, ensure consistent productivity & quality of service and maintain customer satisfaction.
- Respond and resolve promptly to customer inquiries and complaints
- Process orders, forms, applications and requests
 
Requirements:
- Proficient in German  (written and spoken level B2-C1);
- Basic skills in Word, Excel;
- Able to multi-task;
- Strong team player with commitment and a positive attitude;
- The ability to think quickly, to make a recommendation or propose a solution to a customer's problem.
 
We will teach you the rest!
Are you interested in this job?
Please, send your CV to cv-pm@grafit.md      
If you want to know more about us, visit www.grafit.com