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Database Analyst

Stefanini Moldova

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Дата публикации: 06.06.2019

Database Analyst

Role
In this role you will act as a subject matter expert for support area. You are going to be responsible for quickly providing a good analysis of an incident and a solution to it in order to restore the disturbed service as soon as possible.
 
Take a look at your responsibilities:

  • Investigate, diagnose and report incidents found;
  • Determines if an incident needs to be escalated according to priority of the issue;
  • Verify that the incident is resolved and close the incident;
  • Participate in Continual Service Improvement;
  • Monitor the Incidents and manage workload in their respective queues to ensure that Service Level Agreement is respected.

 
Your path to success requires:

  • Experience in technical support / troubleshooting;
  • Good knowledge of computer and SQL;
  • Knowledge of operating systems, such as Windows and Linux is nice to have;
  • Programming experience is welcomed;
  • Good analytical and interpersonal skills;
  • Communicate effectively in technical and non-technical areas in English;
  • Bachelor’s Degree in Computer Sciences or other related fields is a plus.

 
What we offer:

  • A dynamic and multinational environment with dedicated professionals who are ready to share their knowledge with you;
  • Modern workplace located in the center of Chisinau;
  • Professional trainings and continuous career growth opportunities;
  • Tailored career path;
  • Competitive salary package and additional Health Insurance;
  • Flexible work arrangements, no dress-code;
  • Coffee, tea, fruits and awesome offlines;
  • Free English classes.

[Re]Imagine your career with us! Send your resume at jobsmd@stefanini.com

Stefanini Moldova

О компании

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX). Today, we provide a broad portfolio of solutions, combining ...

  • Образование: Средние специальные
  • Опыт работы: 1 - 3 года
  • Зарплата: Договорный
  • График работы: Full time

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