Customer Support Specialist

Andrei Zorka – Customer Support Specialist. 5 - 10 года, ВУЗ.

Customer support specialist
Specializations:
— Technical support specialist
Employment: full-time
Work schedule: full day
Desired travel time to work: any
500
$
Work experience — 9 years 2 months
June 2021 — till
now
3 years
iTechArt Group
Minsk, www.itechart.com
IT, System Integration, Internet
• System Integration, Technological and Business Processes Automation, IT Consulting
Customer care specialist
Answering clients' requests, working with accounts, writing FAQs, and interacting with development
and QA departments.
October 2020 —
May 2021
8 months
Zorachka Soft
Minsk, zorachka.com
IT, System Integration, Internet
• Software Development
Customer support specialist
Technical Support
April 2018 — July
2020
2 years 4 months
Wargaming.net / CООО Гейм Стрим
Minsk, wargaming.com
IT, System Integration, Internet
• System Integration, Technological and Business Processes Automation, IT Consulting
Support Specialist
Support for English-speaking users. Working with software (Jira, Zendesk). Employee training.
Interaction with moderators and outsourcing.
October 2017 —
April 2018
7 months
"Sales Telecom"
Minsk, salestelecom.by
Support Specialist
Support for Wargaming projects.