ServiceNow Developer

ServiceNow Developer

Role purpose:

• The ServiceNow Developer is responsible for creating prototypes, designing and building modules and solutions in an iterative agile cycles, develop, maintain, and optimize the business outcome
• This role is responsible for estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables
• against user and technical story acceptance tests
• This role is responsible for performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support
• This role is responsible for providing software-related operations support, including managing level two and level three incident and problem management

Estimate user and technical stories to help inform and prioritize backlog
Design modules according to user stories, UX/UI designs, and technical stories

Key performance indicators:

• Number of new/updated features released perquarter
• % of users of new features by channel
• Release frequency
• Defects per User story points
• Productivity improvement / Velocity

Core competencies, knowledge and experience:

• Minimum 2+ years of JavaScript experience including usage of jQuery, Bootstrap and AngularJS frameworks and multiple programming and markup languages Jelly, HTML, CSS, XML, JSON, YAML, and paradigms such as object-oriented-, even-driven-, procedural-, functional-, and declarative programming and integration via web services;
• Minimum 2+ years of ServiceNow development, configuration and administration experience in an enterprise environment.
• Agile and lean programming and development of software systems in Web scale environments
• Unit, integration, smoke and static code analysis testing
• Software incident and problem management

Must have technical/professional qualifications:

• Minimum 2+ years of ServiceNow development, configuration and administration experience in an enterprise environment.
• Master’s or Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field
• Three to five years of work experience in programming and /or systems analysis applying agile frameworks
• Experience working with agile methodologies, such as Scrum, Kanban, XP, LSD, and FDD
• Experience in multiple programming and markup languages, Java Scripting, Jelly, HTML, CSSXML, JSON, YAML, and paradigms such as object-oriented-, even-driven-, procedural-, functional-, and declarative programming and integration via web services
• Strong knowledge of software architecture principles

Budget owned: None

Direct reports: None

Dotted reports: None