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Quality Analyst

KIVORK

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Дата публикации: 12.06.2019

Are you a young person with strong listening and analytical skills? Would you like to combine these two and become a dedicated professional within a fast-growing international IT company? Then don’t lose your chance and send us your CV to renata.s@techork.com or call at 060 888 176.

A great team of qualified and friendly professionals are waiting for you!

Working conditions:

  • Official employment and full social package
  • Competitive salary, above market average
  • Comfortable location in the city centre
  • Cosy and friendly environment
  • Effective training and on-the-job coaching
  • Working various shifts

Main duties and responsibilities:

  • Perform quality check of inbound and outbound calls to ensure adherence to company policies and high level of customer service
  • Provide feedback on quality review to call center employees and management
  • Participate in continuous quality improvement initiatives

Requirements:

  • Previous work experience in call center quality assurance is an asset (but is not necessary)
  • Attention to detail, quick learning and high accountability
  • Strong listening skills in English
  • Excellent analytical and interpersonal skills

Thank you in advance for your application!

KIVORK

О компании

KIVORK is an international IT company specializing in the travel and transport industries. We are looking for highly-qualified and result-oriented professionals ready to challenge themselves and upgrade their skills. Join us for creative projects and ambitious plans which have ...

  • Образование: Средние специальные
  • Опыт работы: без опыта
  • Зарплата: 7000 - 11000 леев
  • График работы: Полный

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