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Support Engineer

Job Academy

38 vizualizări

Support Engineer

What the company says about itself:

We run the leading advocacy marketing platform and are passionate about empowering individuals to create and share the brands they love. We have set the rules that our competition and the market follow. If you have referred a friend to Uber, Airbnb or Starbucks, you know that marketing driven by people is powerful, personal, and inevitable. We want you to be part of the journey.

What we observed about the company:

Our customer is an American company having a branch in Moldova, Chisinau (Please note that this is not an outsourced branch but is directly owned and managed by HQ in USA).
Flat organization: Direct communication with CTO and other colleagues in USA. A perfect environment to learn & develop and create & share ideas which would not get lost in other similar organizations. Every person in organization is very valuable and threated accordingly.
Dynamic environment, development of company software (you contribute directly to the software that is the main product).
Open career paths if with possible relocation to USA and/or trips to HQ.
Company’s engineering is a close-knit team where everyone reviews each other’s Github pull requests. It is culture where it is expected that everybody learns from peers and help others (and they sincerely mean this).
An offer that can be landmark in one’s personal and career life.

Benefits for all positions:

Join a great and talented team that will flourish your personal development
Amazing office in the center of Chisinau
A highly competitive salary
Paid sick leave and vacation
Flexible work hours

How to apply & recruitment process:

PLEASE NOT THAT AT LEAST CONVERSATIONAL LEVEL OF ENGLISH IS REQUIRED FOR THIS POSITION

Send your CV to gtuncer@jobacademy.md, please indicate the name of your reference if you have one. We will get back to all applicant first by phone to discuss in more details the positions, their questions, etc. Following that if you are further interested, we will move on with next steps.

Responsibilities:

Execute on a queue of technical, client-related tasks. Including:

Implement client-specific requirements within our JavaScript-based creative bundle framework
Making custom changes in CSS & HTML
Automating common tasks through shell scripts
Investigating integration and configuration errors
Execute on technical runbooks to configure integrations such as Facebook apps, Twitter apps, and CNAME of DNS

Help the Support team troubleshoot the implementation of the product
Identify and document core Product issues for triage
Play an active role contributing to the growth and scalability of the Client Services team through robust documentation and continuous process optimization

Qualifications:

Looking for candidates with 2+ years of experience in a collaborative technical role
Experience with JavaScript, HTML/CSS, and general web knowledge
Comfortable with a Linux/macOS terminal to execute commands
Ability to pick up new technologies and assess situations quickly
Exercises listening, takes time to truly understand issues and address them
Strong sense of ownership and high attention to detail
Creative and analytical problem-solving skills
Strong written and verbal communication skills
Ability to work on several projects simultaneously and meet stated quality objectives

Job Academy

Despre companie

Job Academy - это агентство по набору кадров с лицензией под серийным номером: MMII 050109, предоставленная Правительством Республики Молдова. Наши услуги для соискателей работы являются бесплатными. Дополнительную информацию о Нас, и о нашей работе Вы можете найти на ...

Domeniu

  • Studii: Universitare
  • Experiență: 3 - 5 ani
  • Salariu: Negociabil
  • Program de lucru: Full-time

Contactele Аngajatorului

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