Customer Service Representative

Customer Service Representative

At Safeguard Global, our vision is to forever transform the way people work around the world. We are a leading HR and Payroll outsourcing company on a mission to equip our clients to adapt to an ever-shifting global market. With over 900 clients and across 15 global offices, we enable organizations to hire, onboard and pay employees in more than 165 countries. Whether it is helping companies become multi-national powerhouses or taking care of payroll for organizations as they expand, Safeguard Global is here to help.

Your key responsibilities as a Customer Service Representative will include:

• Respond to phone calls, emails, and chats
• <!--[endif]-->Identify and assess the needs of our customers to provide maximum satisfaction and one-call resolution
• <!--[endif]-->Accurately document activities performed on customers
• <!--[endif]-->Provide responses and regular assistance for customers in a timely manner
• <!--[endif]-->Interacting with various teams to coordinate different tasks
• <!-- [if !supportLists]-->Acting as a brand ambassador and good steward to the company

Mandatory skills required:

• Fluent in verbal and written English. Other language is an asset
• Excellent communication skills
• Team-player
• Previous experience in project coordination/management would be a plus

Benefits of joining Safeguard

• Internal referral bonus beginning with 500 USD
• Opportunities for certification and Trainings (Safeguard University, Percipio)
• International environment
• Multicultural Diversity

Want to know more? See Our Values.

Fun: Games, tennis table, gym, online (off-line) team-buildings company wide and also for each Team.

Caring: Give some time to your community, 2 paid days for charity, and other days off paid by company for specific reasons

Passion/Talent: Safeguard Global has dedicated employees with a huge professional background and ready to share all that knowledge with you!!!

Integrity: We are an equal opportunity employer.

*Due to changes in the workplace, benefits that are tied to the office are temporarily not available.

If interested send your CV in English mentionionging the role you are interestd in at ValeriaTrinca@safeguardglobal.com