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E-Commerce Customer Support

Grafit Holding

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E-Commerce Customer Support

We are looking for English and German speakers that will support an E-Commerce platform, by dealing with customers world wide.
Our ideal candidate would be customer oriented team player, with excellent written skills.

The overall responsibility will be:

  • Handle e-mails, ensure consistent productivity & quality of service and maintain customer satisfaction.
  • Respond and resolve promptly to customer inquiries and complaints
  • Process orders, forms, applications and requests

Requirements:

  • Proficient in English & German (written and spoken)
  • bi-lingual is a plus
  • Able to multi-task
  • Strong team player with commitment and a positive attitude
  • The ability to think quickly, to make a recommendation or propose a solution to a customer's problem

We offer:

  • Great & long term career opportunities
  • Attractive benefits package
  • Office downtown.
  • A young and dynamic environment

If you are interested, please send your CV at: cv-pm@grafit.md

Grafit Holding

О компании

Grafit Holding is an international group of companies operating through out Europe and USA, focused on highly automated B2B sales processes. We act in a multitude of different product markets having our uniqueness built on automated processes and geographically ...

  • Образование: Средние специальные
  • Опыт работы: без опыта
  • Зарплата: Договорный
  • График работы: Полный

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