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Logistics Service Desk Analyst

  • HR-Consulting

    Mob. +373 69638007 Tel/Fax. +373 22 87 65 57
  • Full Time
  • La acest job au aplicat: 0
    Vizualizări: 106
    Full Time
    Publicitate 24.07.2017 2 luni în urmă

    Detalii job

    • Studii: Universitare
    • Experiență: fără experiență
    • Salariu: Negociabil

    Contactele Аngajatorului

    Descriere post vacant

    HR-Consulting, on behalf of its client, an international company, is looking for candidates to fill the position of:

    Logistics Service Desk Analyst

    Company:
    Foreign company specialized in logistics and distribution services.

    Job Description:
    As a Logistics Software Analyst, you will be working for the Business Unit (BU) of Consumer Goods and Industry. This department developed and keeps developing its own in-house Warehouse Management System (WMS) software, which is the software that you are going to work in and analyze. 

    Main tasks:
    Daily activities:

    • Analyze and solve problems that occur in the software,
    • Solve issues that cannot be solved locally,
    • Follow up status of received questions/problems and Keep track of unsolvable problems and issues,
    • Distribute unsolvable problems to the responsible person,
    • Register each incident/mail in service desk registration tool with correct and complete information,
    • Built up knowledge base and optimize procedures,
    • Organize customer meetings to discuss issues, methodologies and share best practices,
    • Analyze results and report to the management.

    Testing:
    • Testing different system functionalities,
    • Prepare and execute test scenarios.
    Documentation:
    • Prepare, review and analyze software documentation and user manuals.

    The Offer: 
    • Challenging job with a lot of variety and future in a fast growing dynamic company with a friendly corporate culture,
    • Competitive salary according to knowledge and experience, 
    • Official work contract, full social packet including: medical insurance, paid holidays etc. 
     
    Requirements for the candidate:
    • University degree or equal by experience,
    • Strong analytical mindset,
    • Advanced in spoken and written English,
    • Good knowledge of MS Office and good computer skills,
    • Strong communicative skills,
    • Willingness to work in shifts:
           - early: 06.00 – 15.00; 
           - day: 09.00 – 18.00, 
           - late: 16.00 - 01.00, 
           - night shifts: 22.00 – 06.00.

    Note: Working schedule includes Night Shifts and Weekend Shifts. The exact schedule will be discussed during the interview.


    To apply, please submit your CV in English to HR-Consulting e-mail: tv80@search4staff.com ; Please, indicate the relevant vacancy code (LSDA) in the subject line or CV. 

    Tel.: +37322 876557, +373 69638007.

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