Customer Service Operator (logistic data processing)

  • HR-Consulting

    Mob. +373 60 102909 Tel/Fax. +373 22 87 65 57
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    Publicitate 18.09.2017 2 luni în urmă

    Detalii job

    • Studii: Universitare
    • Experiență: 1 - 3 ani
    • Salariu: Negociabil

    Contactele Аngajatorului

    Descriere post vacant

    HR-Consulting, on behalf of its client, an international company, is looking for candidates to fill the position of:

    Customer Service Operator (logistic data processing)

    Foreign company specialized in logistics and distribution services.

    Job Description:
    You will be working in a team, responsible for providing correct and import and logistic information towards international clients. 

    Main tasks: 
    ●    Ensure that excellent levels of customer service and service delivery are maintained and exceeded,
    ●    Fulfill the needs of our customers, by servicing our customers in daily, weekly or monthly information and data,
    ●    Process work instructions, containing all necessary information in order fulfill administrative processes and management information related to our clients,
    ●    Internal communication with subsidiaries from company all over the world,
    ●    Communication with other customer service operators (written and by phone) in English on regular basis, in function of the specific needs,
    ●    Monitor daily exceptional requirements provided by our subsidiaries and clients.
    ●    You will work only in day shifts: 9:00-18:00;

    ●    University Degree (preferably Economic background),
    ●    Excellent communication skills (written, spoken, listening) in Romanian and English,
    ●    Ability to communicate effectively with a variety of stakeholders,
    ●    Experience in customer service is a benefit,
    ●    Ability to work with deadlines, without losing the global overview
    ●    Good computer skills; working with MS WORD, EXCEL is no issue,
    ●    Experience in working with databases and therefor have analytical skills,
    ●    Excellent problem solver, capable of using own initiative, but nevertheless a team player.

    The Offer: 
    • Challenging job with a lot of variety and future in a fast growing and dynamic company with a friendly corporate culture,
    • Competitive salary according to knowledge and experience,
    • Official work contract, full social packet including: medical insurance, paid holidays etc. 

    *This position is available also for students in their last year of studies. 
    **There is a variation of this position for late shifts (16:00 - 01:00), because of work with terminals from USA. 

    To apply, please submit your CV in English to HR-Consulting e-mail: kk80@search4staff.com ; Please, indicate the relevant vacancy code (CSO-1) in the subject line or CV. 

    tel.: +373 22 87 65 57 / +373 60 102 909

    Short-listed candidates will be contacted and invited for interview.

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