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Customer Relations Specialist

WowFare

310 vizualizări
La acest job au aplicat: 0 candidați
Data publicării: 19.06.2018

Are you interested in travel business and international environment, career growth opportunities and dynamic tasks in which you would be free to put your communication and problem-solving skills to a good use? If you answer yes to all of this, then come and join KIV International Travel company!

Working conditions:

  • Full-time position (35 hours a week) in our Chisinau office
  • Comfortable location in the city centre
  • Cosy and friendly environment
  • Competitive salary above the market average rate
  • Paid training and on-the-job coaching
  • Working in shifts (morning, day and night shifts are available)
  • Coverage for transportation expenses during night time

Main duties and responsibilities:

  • Receive and handle flight-related inquiries via calls, chat and emails
  • Provide timely response and regular assistance to customers
  • Process transactions, issue, reissue or cancel airline tickets
  • Assist with additional in-flight services and amenities

Requirements:

  • Previous experience in client support-related activities is a must
  • University degree in exact sciences (maths, chemistry, IT, etc.) would be a plus
  • Attention to detail, quick learner’s skills and high sense of accountability
  • Work experience in travel industry is an asset
  • Excellent writing and communication skills, strong interpersonal skills
  • Ability to perform well under pressure
  • Strong command of English (both written and spoken)

In case you are interested, please forward us your CV along with a cover letter in English at careers@kivork.md.

Thank you in advance for your application!

  • Studii: Medii speciale
  • Experiență: 1 - 3 ani
  • Salariu: 3000 - 15000 lei
  • Program de lucru: Full-time

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